Frequently Asked Questions
How is the product quality?
All our available products are made using high-quality materials, fine durable stitches, and export-ready production standards to give you the best value and comfort. Tag-less. No scratchy tags. We exercise meticulous attention to detail towards the fabric, fit, and detailing of each and every garment. We are sure you’ll love our t-shirts!’
How do I place an order?
- Click on the image of your desired product. This will take you to the product page.
- Click on the Color ( if available ) you wish to purchase. These are uploaded with every product for your convenience.
- Click on Add to Cart
- You will get a selection box. Click on Continue Shopping if you wish to buy more products or View Cart if you wish to proceed to checkout.
- View your cart and click on Proceed to Checkout
- Enter your details, choose your payment and shipping method and click on Place Order. Your order number will appear on your screen. Your order is now confirmed…!
What are the payment options available?
We accept all major credit & debit cards, bank transfers, cash on delivery payments.
We accept online payments with payhere.
What are the delivery charges?
How long does it take to deliver my package?
Deliveries will usually take 1-3 working days within the Colombo district and suburbs.
Between 3-5 working days outstation.
Kindly note: Deliveries are handled by third-party courier services. Delivery times mentioned may vary according to the availability of stocks & scheduling of deliveries by the courier services.
How do I cancel my order?
You can cancel your order by sending us a request using email info@ashstore.lk to initiate your request or you may contact us on 077 527 4871
What if I’m not happy with my purchase?
Usually, all our customers are highly satisfied with our products. If for any reason you are not satisfied with your purchase, you may return items according to our
How secure is your website?
We host our website in a world-class hosting environment and take all the necessary precautions to make sure that your information is 100% secure. We don’t sell, share or give away any of our contacts nor any other sensitive information. Please read our Privacy Policy for more information.